Creator agreement.
You own your packs. We review, snapshot, and sell them as merchant of record, pay you through the ledger, and hold the safety bar high.
You own your packs. We review, snapshot, and sell them as merchant of record, pay you through the ledger, and hold the safety bar high.
1. The agreement
This Creator Agreement is a contract between Selr Group Pty Ltd (ABN 41 662 328 056), a company incorporated in Queensland, Australia ("Loup", "we", "us"), and the person or entity operating a creator account ("you"). It governs everything you sell on the Loup marketplace: Skill Packs, communities, and courses.
You accept this agreement by doing any of the following: submitting a pack for review, publishing a listing, enabling payouts, or operating a paid community or course on the platform. If you act for a company or another organisation, you confirm you have authority to bind it, and "you" means that organisation. You must be at least 18 years old and able to enter a binding contract.
This agreement sits alongside the Terms of service, which apply to every account on Loup. On creator-specific matters, this agreement prevails over the Terms. The Acceptable Use Policy, Privacy policy, and Refund policy are incorporated by reference and bind you in your capacity as a creator.
The document is organised in four parts. Part I (sections 2 to 9) covers your duties as a creator and the content you publish. Part II (sections 10 to 17) covers how the marketplace works: review, versions, pricing, and takedowns. Part III (sections 18 to 22) covers the money: fees, payouts, refunds, taxes, and the affiliate program. Part IV (sections 23 to 32) covers the general legal terms.
Some relationships sit outside this agreement. Your buyers use your content under the licence you declare in your manifest (section 5). Your GitHub repository remains governed by your agreement with GitHub, and your Telegram group by your agreement with Telegram; Loup is not a party to either. Where you buy packs from other creators, you do so as a buyer under the Terms of service, not under this agreement.
2. Creator responsibilities
A Skill Pack is a set of digital files - code, prompts, configurations, and course material - sourced from a GitHub repository you control and described by a platform.yaml manifest. When a version is approved, we freeze a snapshot of the repository and deliver that snapshot to buyers through install tokens. Packs run inside each buyer’s own AI agent, on the buyer’s own accounts and infrastructure, not on ours.
You are the owner of the product, and the duties of ownership are yours:
- Keep the pack working as described, and fix it when it breaks.
- Keep the listing, screenshots, documentation, and changelog accurate for every version on sale.
- Provide product support to your buyers. We operate the marketplace; we do not support your product for you.
- Maintain control and security of the GitHub repository your pack is built from.
You may also run a community (a web feed bridged two-way with a Telegram group you operate) and publish courses or paths whose content releases on a schedule you set. You moderate your own community. Everything that crosses the Telegram bridge, in either direction, is platform content and must comply with the Acceptable Use Policy.
If you sell a course or path, deliver it. Publish the drip schedule the listing promises, keep released content available for the buyer’s subscription term, and keep lessons consistent with what the listing showed. If you run a paid community, keep it moderated and active enough to match its description; an abandoned paid community is a quality risk under section 14.
You sell as an independent business. Nothing in this agreement creates employment, agency, partnership, or a joint venture between you and us, and neither of us may bind the other.
3. Manifest accuracy
The platform.yaml manifest is the machine-readable description of your pack: the files it ships, the permissions it needs, the external services it talks to, its dependencies, its licence, and its pricing metadata. Buyers rely on it before installing. Reviewers and scanners rely on it during review. We rely on it to run the marketplace safely.
You warrant that the manifest is complete and truthful for every version you submit. A pack that does anything material the manifest does not declare - reaching the network, reading or writing files, collecting data, sending messages, calling tools - is misdeclared. Misdeclaration is a material breach of this agreement, whatever the intent behind it.
If the behaviour of your pack changes, update the manifest and publish a new version. There is no such thing as a quiet capability change on Loup: new behaviour means a new version, and every new version goes through review again.
Manifest accuracy is checked, not assumed. Scanners diff declared behaviour against observed behaviour, and human reviewers spot-check the gap. Where a mismatch is found before approval, the version is blocked. Where one is found after approval, we may disable the version immediately under section 14 and ask you for an explanation under section 24.
4. Licences you grant us
You grant Selr Group Pty Ltd a non-exclusive, worldwide, royalty-free licence to host, copy, snapshot, distribute, deliver, display, and market your pack and its listing assets (the pack name, logo, screenshots, descriptions, and preview content) for the purposes of operating, securing, and promoting the platform. This licence includes the right to:
- freeze a per-version snapshot of your repository when a version is approved;
- store and serve snapshots to entitled buyers through install tokens, including through caches and content-delivery infrastructure;
- run automated and human security review across pack contents, on submission and again at any time;
- render excerpts of listing assets in search results, category pages, emails, and marketing surfaces.
The licence lasts while you are listed, and survives delisting or termination to the extent needed to keep serving buyers who already purchased a version, as described in sections 13 and 23.
Brand licence, both directions. We may state that your products are available on Loup and use your name, logo, and listing assets for that purpose. You may use the Loup name and logo to state that your products are available on Loup. Both licences are limited to that purpose, follow any published brand guidelines, imply no endorsement, are revocable on notice, and end when the listing relationship ends.
Feedback. If you send us ideas, suggestions, or feedback about the platform, you assign all rights in that feedback to us, and we may use it without restriction, attribution, or payment. This applies to feedback about Loup, never to your pack content.
5. Intellectual property
You keep what you made. You retain full ownership of your pack, your repository, your courses, and your community content. Nothing in this agreement transfers ownership to us. We take only the licences in section 4, and we claim nothing more.
We keep what we made. The Loup name and brand, the website and dashboard, the review and scanning tooling, the snapshot and delivery infrastructure, the install tooling, and the platform ledger are the property of Selr Group Pty Ltd or its licensors. You receive no rights in any of them beyond the limited brand licence in section 4. You must not copy the platform, scrape it wholesale, or pass off your own service as ours.
Buyers get the licence you choose. Buyers receive, for each version they purchase, the end-user licence you declare in the manifest. Pick it deliberately: that licence, not this agreement, defines what your buyers may do with your content after delivery.
6. Warranties you give
Each time you submit a version, and on a continuing basis while anything of yours is listed, you warrant that:
- You have the rights. You own, or hold valid licences covering, every component of the pack and its listing assets: code, prompts, configurations, course material, media, datasets, and all open-source and third-party dependencies, and your use complies with the terms attached to each of them.
- The pack is clean. It contains no malware, no hidden data exfiltration, no prompt-injection payloads, no undisclosed tracking or telemetry, and nothing designed to mislead, manipulate, or compromise a buyer’s agent, accounts, data, or systems.
- Your claims are true. The listing, screenshots, demos, and marketing describe what the pack actually does. You make no earnings claims, income guarantees, or fabricated results.
- You follow the rules. The pack, the listing, your community, your courses, and your conduct on the platform comply with the Acceptable Use Policy and applicable law.
These warranties are what buyer trust on Loup is built on. Breaching any of them is a material breach of this agreement.
If you discover that a warranty has stopped being true - a licence you relied on is revoked, a dependency turns out to be poisoned, a claim in your listing has gone stale - tell us under section 8 and ship a corrected version or delist. Discovering a problem is not a breach. Sitting on one is.
7. Buyer data duties
When someone buys from you, we share the buyer data needed to fulfil and support that sale: typically the buyer’s name, email address, and order details. This data arrives with hard limits attached:
- Purpose lock. Use it only to fulfil the purchase and to support that buyer in relation to it.
- No resale. Never sell, rent, swap, or broker buyer data, and never enrich it against other datasets or use it to build advertising audiences.
- No unrelated marketing. Do not market unrelated products to buyers, and do not add a buyer to your general mailing list unless they separately and explicitly opt in with you.
- Deletion on request. When a buyer asks for deletion, directly or through us, delete the data you hold about them and confirm it, keeping only what law requires you to retain.
- Protection. Secure buyer data with measures appropriate to its sensitivity, and treat any compromise of it as an incident under section 8.
Buyers remain our customers as well as yours. We share their data with you under the arrangements described in the Privacy policy, and a buyer can raise a data concern with either of us. If one reaches us about data you hold, we pass it to you, and you must act on it as if it had arrived directly.
When this agreement ends, delete the buyer data you hold, except records the law requires you to keep. Your handling of buyer personal data must comply with applicable privacy law and, where it applies, the Data Processing Addendum.
8. Security and breach notice
Your pack ships into other people’s agents, which makes your security posture part of the platform’s. You must:
- protect the GitHub account and repository behind your pack with two-factor authentication;
- scope access tokens narrowly, rotate them when in doubt, and never share creator credentials;
- introduce no intentionally vulnerable code and no code obfuscated to defeat review;
- address known critical vulnerabilities in your dependencies when a fix exists, or disclose the exposure plainly in the listing when it does not.
The 72-hour rule. If you confirm, or reasonably suspect, a compromise of your repository, your creator account, your publishing credentials, or buyer data you hold - or any other incident that could affect the integrity of a listed version - you must notify us at support@selrgroup.com.au within 72 hours of becoming aware. Tell us what happened, what is affected, and what you have already done about it.
We may freeze affected listings, versions, or payouts while an incident is investigated. Cooperating with the investigation is a condition of remaining listed.
9. Subcontractors
You may build with contributors, contractors, and collaborators. Three rules apply when you do:
- You remain fully responsible for the pack and for everything done under your creator account, as if you had done it personally.
- Anyone who contributes to the pack, or who touches buyer data, must be bound by written obligations at least as protective of us and of buyers as Part I of this agreement, covering intellectual property, warranties, buyer data, and security.
- An act or omission by your contributor or subcontractor is treated under this agreement as yours.
10. Listing and review
To list, you connect a repository, complete the manifest, set pricing, and submit a version. Before any version is sold, it passes automated security scanning and human review. We may also re-scan or re-review any listed version at any time, with or without cause.
Approval is a gate, not a guarantee. It means a version passed our checks at a point in time. It is not an endorsement, not a code audit you or buyers may rely on, and not a warranty of quality, fitness, or non-infringement.
We may refuse any submission, and remove or disable any listed version, on the grounds in section 14. Where a submission fails review we tell you what failed where we reasonably can, and you may fix and resubmit. We do not commit to review turnaround times.
Re-review is triggered by signals as well as schedules: a dependency advisory affecting your pack, buyer reports, anomalous install or refund patterns, a processor inquiry, or material changes to a connected repository. None of these imply wrongdoing. They mean we looked.
11. Versions and snapshots
At approval, we freeze a snapshot: an immutable copy of the repository state for that version. The snapshot, not the live repository, is what buyers receive through their install tokens. Changes you push after approval do not alter what an existing buyer already bought.
This is deliberate. Packs are executable supply-chain objects. A version that could change silently after review would make the review worthless, so the unit of trust on Loup is the frozen, reviewed snapshot. New code means a new version; a new version means a new review.
We retain snapshots for as long as needed to serve entitled buyers and to keep accurate records, including after delisting. You must not attempt to alter a frozen snapshot, withdraw it out from under entitled buyers, or steer buyers around the snapshot system, other than by publishing a new version or delisting under section 13.
Install tokens are scoped to the buyer and the purchase. You must not issue side-channel copies of a snapshot in ways that defeat the marketplace, and you must not condition pack function on bypassing the delivery system. Distributing your own content outside Loup is always your right; doing it in a way that breaks entitlements for paying Loup buyers is not.
12. Pricing duties
You set your own prices using the models the platform supports: one-off purchases, recurring subscriptions, and tiered offers. The duties that come with that control:
- The checkout price is the price. A buyer must never be charged more than the price displayed when they bought.
- GST-inclusive display in Australia. Prices shown to Australian buyers must include GST where it applies. See the Australian annex in section 31.
- No misleading pricing. No invented "was" prices, no fake discounts, no countdowns that reset, no urgency that misstates facts.
- Prospective changes only. Price changes apply to future purchases. Existing subscribers must receive notice through the platform before an increased price applies to a renewal.
- No fee circumvention. Do not use Loup to find buyers and then divert those same transactions off-platform to avoid fees on sales originated through the marketplace.
Where you sell buyer-facing tiers (for example a base pack and a premium tier), each tier’s listing must state what it includes, and the difference between tiers must be real. Selling the same entitlement twice under two names is misleading pricing.
13. Taking your pack down
You may delist any pack, community, or course by giving 30 days written notice through the dashboard or by email. You may stop new sales immediately on notice; the 30 days exist to protect the people who already paid you, not to force you to keep selling.
Existing buyers keep what they bought. Buyers retain access to the versions they purchased for the remainder of their subscription term, and the hosting and delivery licence in section 4 survives to the extent needed for us to keep serving them. Delisting ends new sales. It does not unwind completed ones.
Delisting does not terminate this agreement by itself. Your obligations connected to past sales - warranties, buyer data duties, refund and chargeback economics, and support for the remainder of paid terms - continue to run.
Tell your buyers. A delisting notice in your community or changelog is not required by this agreement, but it is the difference between a clean exit and a support fire, and buyers who feel abandoned file the refunds and chargebacks that section 20 debits to your ledger. If you delist a community, the web feed closes to new members; your Telegram group remains yours to run.
14. Removal by Loup
We may remove, suspend, or disable any pack, version, listing, community, or course, at any time, where we reasonably consider it presents an intellectual-property, legal, security, or quality risk. Examples: a credible infringement complaint, a court or regulator demand, a failed re-scan, malware or undeclared behaviour, an abandoned pack that no longer works, or a listing that misleads buyers.
Processor requirements. Our payment processor restricts what may be sold on its rails. Anything the processor prohibits, or directs us to stop selling, may be delisted on demand, immediately and without prior notice. We have no discretion to keep selling what our processor forbids.
Appeal. If you believe a removal is wrong, write to support@selrgroup.com.au with the listing, the stated ground, and your response. We review every appeal and reinstate listings where the risk has been resolved or the decision does not hold up.
Where lawful and reasonably practicable, we give you the grounds for a removal. We may act first and explain second where waiting would increase risk to buyers or the platform.
Repeat problems escalate. Repeated infringement complaints, repeated failed re-scans, or a pattern of removed listings can move action from the listing level to the account level: suspension under section 23, and termination for cause where the pattern is established.
15. Prohibited conduct
The Acceptable Use Policy is the single rulebook for what may not be built, listed, posted, or done on Loup. It applies to your packs, your listings, your community and its Telegram bridge, your courses, and your affiliate activity, and it is incorporated into this agreement.
Without limiting the AUP, the conduct most likely to end a creator relationship: shipping malware or surveillance code, lying in a listing, manufacturing reviews or ratings, spamming people through community channels, handling buyer data outside the limits of section 7, and structuring transactions to dodge platform fees.
16. Rate limits and fair use
Publishing pipelines, platform APIs, search, webhooks, and the community bridge are shared infrastructure. They carry rate limits and fair-use controls, documented in the developer docs, and those limits may change as the platform grows.
We may throttle, queue, or temporarily block usage that degrades the platform for others, and we may tune those controls without notice while abuse is active. Deliberate evasion of limits - parallel accounts, automation built to disguise volume, or similar - is a material breach of this agreement.
17. Competing products
The marketplace is non-exclusive in both directions. You may sell your packs anywhere else, on any terms, and we may list other creators whose products compete directly with yours.
You also acknowledge that Loup and Selr Group Pty Ltd may build, publish, and sell their own packs, communities, and courses, including products that compete with yours. Listing on Loup is not a promise of a competition-free marketplace.
This acknowledgment changes nothing about your intellectual property. Our rights in your content remain exactly the licences in section 4, and we may use aggregated, non-identifying marketplace statistics in the ordinary course of operating and improving the platform.
If competition worries you, the practical protections are the ones already in this agreement: your ownership under section 5, the limits on our licence under section 4, and the fact that buyers keep what they install. We compete for listings on product, not by reaching into yours.
18. Platform fees
The fees for selling on Loup are the ones published at /pricing at the time of each transaction. They have two components: a take rate on each sale, which currently starts at 2% and varies with the subscription tier you hold, and the optional tier subscription itself.
We deduct our fees from each sale before crediting the remainder to your platform ledger. The treatment of payment-processing costs is described at /pricing alongside the fee schedule.
Fee changes follow section 29: material changes are notified at least 30 days before they apply to you. The schedule in force when a sale completes is the one that governs that sale.
19. Payouts, escrow, offsets
Loup is the merchant of record. Buyers purchase from Selr Group Pty Ltd; payments are processed by Stripe on Selr Group’s account; your share of each sale accrues as a credit in your platform ledger. You are paid from the ledger, not directly by buyers.
Onboarding. Before your first payout you must complete payout onboarding, which may include Stripe Connect onboarding, identity verification, and tax information collection. Payout schedules, methods, and minimums are shown in your dashboard.
Escrow. Amounts payable under the affiliate program are held in escrow for 30 days after the buyer payment that generated them, matching the refund and chargeback risk window described in the Refund policy.
Holds. We may delay or withhold a payout while we investigate suspected fraud, a suspected material breach, unusual refund or chargeback activity, or where a payment processor, court, or law requires a hold. Held amounts are released when the investigation resolves in your favour.
Offset. We may set off any amount you owe us under this agreement - refund reversals, chargeback amounts and fees, platform fees, indemnity payments - against your ledger balance or future payouts. If your ledger goes negative, you must pay us the shortfall on request.
Ledger visibility. Your dashboard shows the ledger in full: sale credits, fee debits, refund and chargeback reversals, escrow status on affiliate amounts, holds, and completed payouts. The ledger is the authoritative record of amounts owed between us, absent manifest error.
20. Refunds and chargebacks
Buyer refunds are governed by the Refund policy. As merchant of record, we make the final decision on whether a refund is issued, including refunds required by consumer law, after routing the request through you where that makes sense.
Refund economics. When a sale is refunded, the credit to your ledger for that sale is reversed, and the platform fee on it is reversed in the same proportion. If the credit was already paid out, the reversal is applied against your current balance or future payouts under section 19.
Chargebacks. A chargeback reverses the sale and adds cost: the disputed amount and any dispute fee charged by the processor are debited to your ledger. We respond to every chargeback with evidence, and you must promptly give us what we reasonably request - delivery records, support history, anything bearing on the dispute. Sustained or unusual chargeback rates on your sales are grounds for suspension and review.
21. Taxes
Transaction taxes are ours to handle. As merchant of record, we collect and remit GST, VAT, and equivalent transaction taxes on buyer purchases where the law requires that of the seller of record.
Your taxes are yours. You are responsible for income tax and every other tax that attaches to your payouts in your jurisdiction. Payouts are made gross unless the law requires withholding; where it does, we withhold and remit as required. You must provide accurate tax information when we ask and keep it current - inaccurate tax information can pause payouts under section 19.
Nothing in this agreement is tax advice. Take your own.
22. Affiliate program
Loup operates an affiliate program that pays referrers a commission of 30% on tier 1, for the life of the referred customer relationship, and 5% on tier 2. Commissions are paid from platform revenue. They are not deducted from creator earnings: a referred sale credits your ledger exactly as an unreferred one does.
Affiliate amounts are held in 30-day escrow under section 19 and are clawed back when the underlying sale is refunded or charged back. Full mechanics, including disclosure duties, are in the Affiliate disclosure.
You may participate as an affiliate as well as a creator. If you do, the Affiliate disclosure binds you, referrals must be genuinely disclosed, and self-referral or structures designed to harvest commission from your own sales are prohibited.
Affiliate links may point at your listings without your involvement; that is how the program works, and it costs you nothing. If you believe a specific affiliate is misrepresenting your product, report it under the AUP and we review the affiliate, not you.
23. Term and termination
This agreement starts when you accept it and runs until terminated.
Suspension is immediate and investigative. We may suspend your creator account - listings pulled from sale, payouts frozen - effective immediately, while we investigate a suspected material breach, a security incident, a fraud signal, or a legal demand. Suspension preserves the position while facts are established; it is not termination. We tell you that you are suspended, and why, unless law or an active investigation prevents it, and we lift the suspension promptly if the concern does not hold up.
Termination for convenience. Either of us may terminate this agreement on 30 days written notice, for any reason or none.
Termination for cause. We may terminate immediately if you commit a material breach (including the warranties in section 6, the buyer data duties in section 7, the security duties in section 8, or the AUP), if your products or conduct create serious legal or security exposure, or if fraud is established. You may terminate immediately if we commit a material breach and fail to cure it within 30 days of your written notice.
After termination. Your listings come down, subject to existing buyers keeping access to purchased versions under section 13. We reconcile your ledger and pay clean balances on the normal schedule, less holds for open refunds, chargebacks, indemnity claims, or investigations.
On termination, the community bridge disconnects, and paid community access ends as the underlying subscriptions end. Your Telegram group, your repository, and your content remain yours. The platform-side copies we retain are limited to what sections 4 and 11 allow: serving entitled buyers and keeping records.
Survival. Provisions that by their nature continue survive termination: the delivery licence for purchased versions (section 4), intellectual property (section 5), warranties for versions sold (section 6), buyer data duties (section 7), payout, offset, and clawback mechanics for the period before termination (sections 19 and 20), audit (section 24), disclaimers (section 25), liability (section 26), indemnity (section 27), governing law (section 28), and definitions (section 30).
24. Audit and certification
If we reasonably suspect a violation of this agreement, we may require you to certify in writing that you comply with a specified obligation, and to provide reasonable supporting evidence: licence records for pack components, confirmation of buyer data handling or deletion, or the security posture of the accounts behind your pack.
We may also audit records directly relevant to the suspected violation - ourselves, or through an independent reviewer bound to confidentiality - on reasonable notice, limited in scope to what the suspicion requires. Audits are not fishing expeditions, and certification requests name the obligation in question.
Refusing a certification, or obstructing a reasonable audit, is itself grounds for suspension under section 23 until the matter is resolved.
25. Disclaimers
The platform is provided "as is" and "as available". We do not warrant uninterrupted operation, error-free delivery, or any particular level of traffic, ranking, sales, or revenue. We make no promises about buyer behaviour, and a listing on Loup is not a prediction that anyone will buy.
Review and approval are risk controls for the marketplace, run for the platform’s benefit. They are not a service to you, not a code audit you may rely on, and not a representation that an approved pack is free of defects or infringement. Diligence on your own product remains your own job.
The platform also depends on services we do not control: GitHub for source repositories, Stripe for payments, Telegram for community bridges. We do not warrant their availability or conduct, and an outage or policy change at a third party is not a breach of this agreement by us.
Nothing in this section limits guarantees or rights that applicable law, including the Australian Consumer Law, does not allow us to exclude.
26. Liability
Neither party is liable to the other for indirect or consequential loss arising from this agreement - lost profits, lost revenue, lost or corrupted data, loss of goodwill, or loss of opportunity - however the claim is framed.
Our total aggregate liability to you, under or in connection with this agreement, is capped at the sum of (a) the platform fees you paid to us and (b) the payout amounts we paid to you, in each case in the 12 months immediately before the first event giving rise to the claim.
Nothing in this agreement excludes, restricts, or modifies any guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded, restricted, or modified, or any other liability the law does not permit to be limited, including liability for fraud or deliberate wrongdoing. Where the law allows us to limit the remedy for breach of a non-excludable guarantee, our liability is limited to resupplying the relevant service or paying the cost of resupply.
27. Indemnity
You indemnify Selr Group Pty Ltd, its officers, and its employees against third-party claims, and the damages, settlements, fines, and reasonable legal costs flowing from them, to the extent the claim arises from:
- an allegation that your pack, listing assets, community content, or course content infringes intellectual-property rights or misappropriates trade secrets; or
- your breach of the Acceptable Use Policy.
We will notify you of any claim we seek indemnity for, share what we reasonably can about it, and not settle it on your account without consulting you. You must cooperate in the defence. Indemnity amounts you owe may be deducted under section 19.
28. Governing law
This agreement is governed by the laws of Queensland, Australia. Subject to any rights you hold under your local law that cannot be waived, the courts of Queensland have exclusive jurisdiction over disputes arising out of or in connection with it.
There is no arbitration clause in this agreement, and nothing in it stops either party from seeking urgent injunctive relief in any competent court. Before litigating, raise the dispute with us at support@selrgroup.com.au. Most disagreements resolve with a conversation and a paper trail, and we would rather fix the problem than brief lawyers.
29. Changes and assignment
We may update this agreement as the platform evolves. Material changes - fees, the licence you grant, payout mechanics, liability, anything that meaningfully shifts the deal - are notified at least 30 days before they take effect, by email to your registered address and a dashboard notice. If you do not accept a material change, delist and terminate under section 23 before the effective date; continuing to sell after the effective date is acceptance. Minor changes (clarifications, typo fixes, renumbering) take effect on publication, and the last-updated date on this page is authoritative.
Assignment. You may not assign this agreement, or any ledger balance, without our prior written consent. We may assign it to a related body corporate, or to a successor in connection with a merger, acquisition, or sale of the platform, and we will notify you when we do.
Notices. We give notice to your registered email address or through your dashboard. You give notice to support@selrgroup.com.au. A notice sent by email is taken to be received when sent, absent a bounce.
If part of this agreement is found unenforceable, the rest stands. A failure to enforce a right is not a waiver of it. This agreement, together with the documents it incorporates, is the entire agreement between us about creating and selling on Loup.
30. Definitions
Recurring terms in this agreement mean the following:
- AUP: the Acceptable Use Policy at /legal/aup.
- Buyer: an account that purchases, installs, or subscribes to a pack, community, or course.
- Install token: the credential the platform issues to a buyer to retrieve a purchased snapshot.
- Listing assets: the name, logo, screenshots, descriptions, demos, and preview content you provide for a listing.
- Manifest: the
platform.yamlfile describing a pack’s contents, permissions, dependencies, licence, and pricing metadata. - Merchant of record: the entity that sells to the buyer and answers for the transaction; on Loup, Selr Group Pty Ltd.
- Pack (or Skill Pack): the digital files - code, prompts, configurations, course material - sourced from your GitHub repository and described by a manifest.
- Platform ledger: the account on which we record amounts credited to and debited from you.
- Snapshot: the frozen copy of your repository taken when a version is approved.
- Subscription term: the period a buyer’s subscription is paid through.
- Tier: a creator subscription level published at /pricing that sets the applicable take rate.
31. Regional annexes
Australia. The Australian Consumer Law applies to consumer transactions on the platform, and nothing in this agreement excludes, restricts, or modifies it where it cannot be. Where GST applies, prices shown to Australian buyers are GST-inclusive, and we account for GST on buyer transactions as merchant of record. Your own GST position on payouts and tier fees depends on your registration status: take advice and keep your tax details with us current.
EEA and United Kingdom. If you are established in the EEA or the UK, platform-fairness rules may give you additional rights when we restrict, suspend, or terminate your listings, including statements of reasons and transparency about the main parameters of ranking. Where those rules apply to us, we honour them, and our docs describe ranking in plain language. VAT on buyer transactions is collected and remitted by us as merchant of record where required. Buyer withdrawal rights for digital content, and the express waiver collected at checkout, are described in the Refund policy.
United States. If you are a US person for tax purposes, payout onboarding includes the applicable IRS form (for example a W-9); creators outside the US may need a W-8 series form. We apply backup withholding where the law requires it. This agreement creates no franchise, employment, or joint-venture relationship under the law of any state, and it does not displace consumer rights your buyers hold under their state law.
32. Contact
Questions, notices, appeals, and breach reports under this agreement go to support@selrgroup.com.au.
The contracting entity is Selr Group Pty Ltd (ABN 41 662 328 056), Queensland, Australia.
Have questions about this policy?
Get in touch - we'd rather give you a straight answer than make you read between the lines.